Member Support Premium Accounts Associate

Tide is a finance platform designed to save small businesses time and money. We provide business accounts and related banking services, as well as connected administrative solutions. Our mission is to empower small businesses and help them save time and money.

Requirements

• 1.5 years of experience as a phone customer support associate
• Very good verbal and written English (C1 or higher)
• Comfortable using industry tools like Kustomer, GSuite, Microsoft Office and Jira

Benefits

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget in the amount of 1000 BGN per year
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave