The future of e-commerce customer service is intelligent, efficient, and AI-driven. Our team is dedicated to replacing traditional human-agent customer service with an advanced AI-powered conversational system that provides instant, intelligent, and seamless support for TikTok's global e-commerce platform.
Requirements
- Bachelor and above with majors in computer science, computer engineering, statistics, applied mathematics, data science or other related disciplines
- At least 5 years of work experience in the related field
- LLM Development & Post-Training Expertise
- Multilingual AI Development
- E-commerce Business Acumen
- Advanced NLP & Deep Learning
- Scalability & Efficiency
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance