Senior Algorithm Engineer, TikTok E-Commerce (Conversational AI)

Senior Algorithm Engineer will develop AI-Powered Customer Service Systems for TikTok's e-commerce platform, leveraging Large Language Models and NLP to provide instant, intelligent, and seamless support. The role requires expertise in LLM post-training, multilingual AI development, and e-commerce business acumen. The ideal candidate will have at least 5 years of experience in related fields, with strong skills in AI development, NLP, and deep learning.

Requirements

• Develop AI-Powered Customer Service Systems
• LLM Post-Training & Data-Efficient Learning
• Benchmark and training data construction
• Develop Multilingual Customer Support
• Optimize Model Efficiency & Deployment
• Develop AI Customer Support Systems
• Enhance LLM-Based Customer Interaction Models
• Create Automated Dispute Resolution & Policy-Adaptive AI
• Develop Multilingual Support & Translation Models
• Refine Response Evaluation Metrics
• Enable AI-Seller Collaboration
• Optimize Large-Scale Model Deployment