Customer Service Representative (Bilingual)
TMX Finance Family of CompaniesPhoenix, Arizona, United States
Posted January 16, 2025
34500 - 34500 USD year
Full Time
About the Company
TMX Finance Family of Companies, now part of Community Choice Financial Family of Brands, specializes in consumer loans up to $10,000. Operating in the national retail business sector, TMX offers a performance-paid environment that fosters dynamic and profitable growth. The company's core focus on customer-centric financial solutions sets it apart in its industry.
Job Description
This Customer Service Representative position at Community Choice Financial's Family of Brands (CCF) provides support to customers in accessing financial solutions, processing transactions, and building customer relationships in-store. The role emphasizes both in-store and remote work, with training and development opportunities. The company is a leading consumer finance organization committed to helping people access short-term financial services.
Requirements
- Connect with customers to cultivate lasting relationships.
- Review, validate, and process customer transactions with accuracy.
- Enter and maintain customer information with precision and integrity.
- Maintain a full-time work schedule, including regular in-person attendance and 40 hours per week.
Benefits
- Paid on-the-job training and a comprehensive new hire program.
- Access to a robust learning management system.
- Cross brand training
- Performance-based career advancement.
- Educational Reimbursement Program
- Professional development opportunities
- Employee Assistance Program
- Discount Marketplace
- 401(k) and Roth 401(k) Retirement plan
- Life and AD&D Insurance
- Disability Insurance
- Identity Theft Protection
- Legal Services Program
- Pet Insurance