Collections Supervisor

Topaz HR is seeking a meticulous Collections Supervisor for a client specializing in pharmacy partner services for long-term-care communities. This role involves overseeing collections department operations, mentoring a team, and ensuring compliance with healthcare regulations. The ideal candidate will have extensive experience in DME claims processing and Medicare Part B under assisted living facilities.

Requirements

• Supervise and mentor a team of collections specialists.
• Review and analyze aging reports and KPIs.
• Collaborate with billing, reimbursement, and customer service teams.
• Develop and enforce policies and procedures.
• Handle escalated patient and payer inquiries.
• Support month-end close activities.
• Maintain accurate accounts receivable data.