Customer Success Associate

As a Customer Success Associate at Topline Pro, you'll be on the front lines of our customer experience, answering questions, solving issues, and helping customers succeed. This role is perfect for someone who loves connecting with people, is curious about how tech products work, and wants to build a strong foundation in a go-to-market career.

Requirements

• Exceptional written and verbal communication skills
• Genuine passion for helping people and delivering great customer experiences
• Strong organizational and time management skills
• Growth mindset, open to feedback and eager to learn and improve
• Comfort working across different teams and systems; flexible and tech-savvy

Benefits

• $60K base salary
• Full Medical, Dental, and Vision Health Coverage
• Computer and workspace enhancements
• 401(k) plan (non-matching)
• Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
• Company-paid Wellhub membership for fitness and wellness
• Dinner covered with Uber Eats + a stocked kitchen to keep you fueled