Evaluate and analyze documentation for claim payments or denials according to the policy/certificate provisions and state regulations, with limited authority limits.
Requirements
- Under direct supervision, analyze information/documentation received to determine how to proceed with a review of a claim and determine methods of obtaining additional information from alternative sources.
- Review claims and outside sources used in the review.
- Document correspondence and conversations.
- Correspond verbally and in writing with claimants, medical providers, medical examiners, and law enforcement.
- Work closely with department manager, legal counsel, medical director, claims assistants, and other departments to gather information for contested claims.
- Monitor claims for fraud and proceed according to each situation, such as engaging the Fraud team or additional research.
- Maintain compliance with regulations.
Benefits
- Pension Plan
- 401k Match
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Disability Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Discounts
- Career Training & Development Opportunities
- Paid Time Off
- Ten (10) paid holidays per year
- Be Well Company holistic wellness program
- Parental Leave
- Adoption Assistance
- Employee Assistance Program
- Back-Up Care Program
- PTO for Volunteer Hours
- Employee Matching Gifts Program
- Employee Resource Groups
- Inclusion and Diversity Programs
- Employee Recognition Program
- Referral Bonus Programs