B2B After-Sales Technical Support Specialist - German Speaking
transcosmos (TCIS)Budapest, Hungary
Posted October 14, 2025
Full Time
About the Company
transcosmos (TCIS) excels in providing comprehensive outsourced IT and customer support solutions on a global scale.
Job Description
This B2B After-Sales Technical Support Specialist role focuses on supporting global e-mobility brands. You'll be the go-to contact for dealers and service partners across Europe, resolving technical queries, managing spare parts, and ensuring excellent after-sales support. This role requires strong communication, problem-solving, and technical skills to maintain high standards in compliance and customer satisfaction.
Requirements
- High school diploma or equivalent
- Previous experience in a BPO and/or Customer Service
- Fluent or native in English and fluent in German
- Customer-first mindset
- Strong communication and organizational skills
- Basic understanding of IT
- Team spirit and accountability
- Experience in the e-bike, cycling, or mobility industry is a plus
Benefits
- Competitive salary
- Paid onboarding
- Continuous learning
- Supportive team environment
- Career growth opportunities
- Modern office space
- Cafeteria