French - Speaking Technical Support Analyst

Transcosmos is seeking a French-Speaking Technical Support Analyst to provide frontline customer support and technical assistance. The role involves handling inquiries, troubleshooting issues, maintaining customer relationships, and ensuring high-quality service. The analyst will be responsible for communication, problem-solving, and adhering to security policies.

Requirements

• Good Knowledge of Microsoft Office products
• Knowledge of wireless local-area network (WLAN)
• Knowledge of Bluetooth technology
• Excellent communication skills (written and oral)
• Strong organizational skills
• Good attention to detail
• Excellent problem-solving skills
• Excellent time and people management skills

Benefits

• Competitive salary
• Cafeteria
• Team building and free time activities
• Modern office environment