Technical Support Analyst - French Speaking
transcosmos (TCIS)Hungary
Posted October 22, 2025
Full Time
About the Company
transcosmos (TCIS) excels in providing comprehensive outsourced IT and customer support solutions on a global scale.
Job Description
This technical support analyst role focuses on resolving customer issues with high quality and efficiency, leveraging strong communication and problem-solving skills. The role is customer-focused and involves diagnosing problems, escalating issues, and ensuring accurate and timely support.
Requirements
- At least high school diploma
- Proven working experience in BPO and/or Customer Service environment
- Excellent French and English language skills
- Strong knowledge of Microsoft Office products
Benefits
- Competitive salary and benefits (incl. cafeteria)
- Paid onboarding and continuous learning
- Supportive, multilingual team environment
- Career growth opportunities
- Modern office space and tools