German-Speaking Technical Support Analyst
transcosmos (TCIS)Budapest, Hungary
Posted June 11, 2025
Full Time
About the Company
transcosmos (TCIS) excels in providing comprehensive outsourced IT and customer support solutions on a global scale.
Job Description
transcosmos Europe is seeking a German-Speaking Technical Support Analyst to help customers get the most out of their smart mobility devices. The role involves troubleshooting, customer guidance, and upholding company policies, with a focus on providing excellent customer support. It’s a full-time, on-site position.
Requirements
- Strong communication skills in German (C1) and English (B2)
- Customer-focused mindset
- Basic familiarity with Microsoft Office
- Ability to stay organized and handle multiple conversations
- Previous BPO, customer support, or helpdesk experience (a plus)
Benefits
- Competitive salary and cafeteria benefit package
- Paid training
- Stable, full-time position
- Modern, central Budapest office
- Fun, multicultural team
- Real development opportunities