Delivery Customer Experience Development Professionals
TrendyolTurkey • Turkey
Posted October 16, 2025
Full Time
About the Company
Trendyol, founded in 2010, is a leading e-commerce platform backed by top-tier investors. With a focus on technology-driven innovation, Trendyol offers a seamless shopping experience across multiple sectors including fashion, second-hand goods, and food delivery. The company's rapid expansion into international markets underscores its commitment to becoming the global e-commerce leader.
Job Description
Trendyol Operations is seeking a Delivery Customer Experience Development Professional to optimize the end-to-end delivery experience strategy. The role involves defining and measuring KPIs, identifying pain points, and collaborating with internal teams to improve the customer journey. It's a hybrid role focused on data-driven decision-making and continuous improvement.
Requirements
- Bachelor’s degree from reputable universities (engineering, business administration, economy, etc.)
- Project management experience
- Minimum 2 years of experience in service sectors (e-commerce, logistics)
- E-commerce experience is a plus
- Completed military service for male candidates
Benefits
- Hybrid working model with flexibility
- Customisable FlexBenefits budget
- Well-being support
- Personalised training allowance and learning opportunities
- Responsibility from day one
- A diverse, international team
- Opportunities to grow with the best