Customer Success Manager (Paediatric PTA)
Trexo RoboticsMississauga, Ontario, Canada
Posted November 10, 2025
Full Time
About the Company
Tréxō Robotics is dedicated to redefining mobility solutions for all individuals, with a focus on creating user-centric devices designed for home use. Currently, the company is developing a wearable robotic device specifically aimed at helping children with disabilities walk. Tréxō's mission is centered around providing enabling technologies that empower people, making them distinctive in the robotics and medical devices industry.
Job Description
Trexo Robotics is a startup that enables mobility by building powered wearable robots. We are looking for a Customer Success Manager to deliver our life-changing device to families and hospitals, and to improve the lives of our clients.
Requirements
- Minimum education level: Graduation from an accredited Physiotherapy Assistant (OTA/PTA) program.
- 3+ years of experience working as a paediatric Physiotherapy Assistant or in a similar role.
- Strong verbal and written communication skills.
- Solid understanding of human kinematics.
- Excellent interpersonal skills and high levels of emotional intelligence.
- Ability to quickly learn and adapt to new software and digital tools.
- Ability to occasionally travel between Canada and USA.
- Flexibility to work irregular hours, including occasional evenings or weekends.
Benefits
- Competitive pay
- Employee stock options
- Unlimited Vacation policy
- Group benefits plan (medical and dental)
- Office snacks
- Dog-friendly office environment
