Director Customer Experience Operations
TrimbleColorado, United States • Oregon, United States
Posted March 2, 2026
136400 - 187500 USD
Full Time
About the Company
Trimble Inc. is a global technology leader that integrates precise positioning, modeling, and data analytics to bridge the physical and digital realms. The company delivers solutions across construction, geospatial, transportation, natural resources, utilities, agriculture, and other critical industries, enabling customers to design, build, and maintain infrastructure with unprecedented accuracy and efficiency. Its portfolio spans optical and laser construction tools, GIS and mapping software, and advanced positioning systems that drive productivity and innovation. By continuously pushing the boundaries of technology, Trimble empowers clients to optimize supply chains, improve safety, and accelerate progress in complex projects worldwide.
Job Description
The Director of Customer Experience Operations is a pivotal leadership role responsible for the strategy, execution and optimization of all operations functions within the Customer Experience (CX) organization.
Requirements
- 8+ years of progressive experience in Customer Success, Sales, or Revenue Operations
- Minimum of 5+ years in a leadership role focused on CX/Customer Success Operations within a SaaS/Software company
- Bachelor's degree in business administration, business operations, or a related field
- MBA or equivalent experience is a plus
Benefits
- Medical
- Dental
- Vision
- Life
- Disability
- Time off plans
- Retirement plans