Enterprise Customer Success Manager

This Enterprise Customer Success Manager role focuses on building and maintaining strong relationships with key customers to ensure they maximize the value of your platform. The role involves onboarding new customers, conducting training, driving adoption and retention, and partnering with various teams to achieve customer success metrics. It is crucial to understand customer requirements, manage integrations, and identify enhancement requests.

Requirements

• 5+ years of experience in Enterprise Customer Success Management
• Excellent project management and organizational skills
• Bachelor’s degree preferred
• Fluent in French and English
• Experience working within the Travel industry