IT Support Engineer

Navan is seeking an IT Support Engineer for their New York City office, providing on-site technical support to end-users. The role involves onboarding, troubleshooting, hardware maintenance, software support, and network connectivity, alongside A/V support and IT policy enforcement. The ideal candidate will be knowledgeable about customer needs and have strong communication and collaboration skills.

Requirements

• Provide onsite and remote support for IT-related issues
• Install, configure, and maintain hardware and software
• Troubleshoot hardware and software problems
• Maintain user accounts and manage user access
• Support local A/V operations
• Assist with IT policies and compliance
• Manage and lead onboarding and offboarding logistics