Account Manager, Denmark Market
TrustpilotCopenhagen, Capital Region of Denmark, Denmark
Posted October 15, 2025
Full Time
About the Company
Trustpilot is a global online review platform founded in 2007, offering consumers a platform to share reviews and feedback about businesses. With over 300 million reviews and 64 million monthly active users, Trustpilot helps businesses build trust, improve customer experiences, and manage their online reputation through its comprehensive suite of review software and digital marketing solutions. Headquartered in Copenhagen with operations worldwide, Trustpilot is committed to transparency and fostering a collaborative environment.
Job Description
Trustpilot is seeking an Account Manager for its Customer Success team within the Head Office. The role focuses on building and maintaining strong customer relationships, identifying growth opportunities, and ensuring customer satisfaction for both existing and new Trustpilot customers in the Danish market. This is a pivotal role for driving retention, maximizing growth and ensuring a high renewal/retention rate.
Requirements
- Fluent in Danish and proficient in English.
- 1-3 years of sales/Account Management experience.
- Experience managing a portfolio of customer accounts with a focus on achieving a high renewal/retention rate.
- Proven experience in B2B sales or account management with subscription-based models.
- Ability to build and maintain strong relationships with multiple stakeholders.
Benefits
- Flexible working options
- Competitive compensation
- Volunteering days
- Learning and development opportunities
- Comprehensive health package
- Pension
- Parental leave
- Central office with a lively atmosphere
- Paid parental leave
- Central office with coffee bar and snacks
- Opportunities for social activities
- Employee discounts
- Global opportunities
