Customer Programme Manager

We are seeking a Customer Programme Manager to join our team. The successful candidate will be responsible for managing assigned customer accounts, ensuring exceptional service, commercial success, and long-term growth. They will act as the primary customer interface, overseeing all aspects of account management, including relationship development, contract execution, and reporting financial performance.

Requirements

• Proven project management experience
• Ability to read and analyse periodicals, business reports, correspondence and procedure manuals
• Ability to read a P&L, calculate figures and amounts such as discounts, interest, commissions, proportions, percentages
• Ability to collect data, solve practical problems and deal with a variety of concrete variables in situations where only limited standardisation exists
• Ability to use MS Office software, including building spreadsheets, databases, gant charts, slide presentations, and business systems software (CRM, ERP)

Benefits

• Competitive Salary
• Enhanced pension contributions
• Healthcare cashback plan
• Employee assistance programme
• Site incentive plan
• Financial wellbeing benefit
• Discounted online and high street shopping and lifestyle vouchers
• Cycle to Work Scheme
• Discounted RAC membership
• Discounted Gym membership
• 5 weeks (in hours) annual leave plus bank holidays