Conversational AI Bot Developer

TTEC Digital is seeking a Conversational AI Bot Developer to join our rapidly expanding Google Practice team. The successful candidate will have hands-on exposure to a wide range of technologies and will be responsible for providing technical solutions to meet the various needs of our clients.

Requirements

• 8+ years of application development experience overall
• 3+ years of experience with Google Dialog Flow ES/CX
• 1+ year of technical on-hands experience with Google Cloud CCAI or other AI platforms
• Google Certification a plus and/or Badge completion required
• Knowledge of Cloud Services Architecture, Apigee, Vertex AI
• Ability to support multiple projects at the same time
• Experience in supporting large multi-site contact center implementations
• Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon
• Proficient in Java, JavaScript,.NET, C#, HTML, SQL and Python etc.
• Bachelor's degree required

Benefits

• Medical, dental, vision
• tax-advantaged health care accounts
• financial and income protection benefits
• paid time off (PTO) and wellness time off