Sr. Consultant - NICE CXone

As a Senior Consultant, you will design NICE platform solutions, lead a team of consultants, and deliver innovative solutions for customers. You'll collaborate with project managers, onshore teams, and sales teams, driving innovation and growth within the NICE practice. Responsibilities include architecting solutions, technical delivery ownership, participating in pre-sales activities, training, and team development.

Requirements

• Experience of architecting, designing NICE platforms solutions and lead teams
• Commitment to office presence in Hyderabad
• Lead work scope understanding and detailing with onshore or client teams.
• Estimate and plan work for India team to deliver.
• Review delivered work for requisite quality.
• Code and test projects.
• Attend meetings and training as required.
• Work with system analysis and project management for the successful completion of a project.
• Participate in Solution Engineering and Pre-sales activities including solutioning, estimation and drafting of proposals and contracts
• Driving training & development and knowledge sharing aspects
• Actively participate on India team growth for additional team size and new technical skills.
• Hands-on Technical skills on: Contact Center as a Service (CCaaS) software management and domain experience.
• NICE CXone and CXone Studio Experience
• ASP/.NET experience (C#, VS.Net, XML, Web Services, etc.)

Benefits

• Equal opportunity employer