Records Management Supervisor
Two Harbors Investment Corp.South Carolina, United States
Posted January 9, 2026
Full Time
About the Company
RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans.
Job Description
The Records Management Supervisor oversees day-to-day records management and mortgage lien release operations within a mortgage servicing environment.
Requirements
- Supervise and develop a team of Records Management Specialists
- Oversee mortgage lien release processing, including vendor coordination and issue resolution
- Manage mailroom operations and document intake/distribution
- Oversee loan document intake, scanning, indexing, quality control, and secure storage (onsite/offsite)
- Coordinate shipment and tracking of physical loan files and documents
- Assist with loan modification document execution and recording
- Monitor KPIs and SLAs; produce operational reporting and identify process gaps
- Research and resolve internal and external document-related inquiries
- Review and approve vendor invoices related to records and lien release activities
- Recommend process improvements and support operational initiatives
Benefits
- 401k Matching
- Health insurance
- Paid time off
