Service Desk /Help Desk Technician

This is a 6-month contract position for a Service Desk / Help Desk Technician in Cherry Hill, NJ, providing Level-1 to Level-2 remote support for computer devices. The technician will be responsible for troubleshooting, documentation, and managing customer networks, while participating in on-call schedules and other assigned duties.

Requirements

• Provide Level-1 and Level-2 remote support for desktops, laptops, printers, and servers.
• Troubleshoot and resolve system hardware and software problems.
• Manage and maintain customer networks.
• Work with Microsoft Windows Desktop Operating Systems.
• Demonstrate strong verbal and written communication skills.
• Handle multiple projects with attention to detail.
• Ability to lift and move computer equipment.