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Ubiquity Global Services, Inc.Biñan, Laguna, Philippines
Posted September 24, 2025
Contract / Temporary
About the Company
Ubiquity Global Services, Inc., headquartered in New York City with global delivery locations, is a leading CX provider for financial services, healthcare, and e-commerce. The company offers comprehensive solutions including business process outsourcing, customer relationship management, contact center services, compliance management, identity verification, fraud detection, business process automation, transcription, and Medicare & Medicaid managed healthcare solutions. Distinctively, Ubiquity focuses on delivering multilingual, end-to-end services that enhance client and customer experiences across diverse industries.
Job Description
Ubiquity is seeking a Customer Service Representative to deliver exceptional service, embodying the 'Head, Heart, Hustle' philosophy. This role involves handling customer inquiries through various channels, troubleshooting issues, and continually learning about the company and its offerings. The company is a people-first culture dedicated to growth and celebrating dedication.
Requirements
- Exceptional communication skills (verbal and written).
- Problem-solving and critical thinking ability.
- Ability to work under pressure.
- High adaptability and learning agility.
- Prior customer service experience (a plus).
Benefits
- Career development programs
- People-first culture
