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Ubiquity Global Services, Inc.Philippines
Posted October 10, 2025
Full Time
About the Company
Ubiquity Global Services, Inc., headquartered in New York City with global delivery locations, is a leading CX provider for financial services, healthcare, and e-commerce. The company offers comprehensive solutions including business process outsourcing, customer relationship management, contact center services, compliance management, identity verification, fraud detection, business process automation, transcription, and Medicare & Medicaid managed healthcare solutions. Distinctively, Ubiquity focuses on delivering multilingual, end-to-end services that enhance client and customer experiences across diverse industries.
Job Description
Ubiquity is seeking a Customer Service Representative to embody their 'Head, Heart, Hustle' philosophy, delivering exceptional service, building relationships, and exceeding key performance metrics. The role involves handling customer inquiries, troubleshooting issues, and providing proactive solutions. Ubiquity emphasizes a people-centric culture and a dynamic, fast-paced environment.
Requirements
- Exceptional communication skills (verbal and written)
- Problem-solving skills
- Ability to work under pressure
- High adaptability to new tools
- Customer service experience is a plus
Benefits
- Career development programs
- People-first culture
- Dynamic, fast-paced environment
