Product Support Representative II
UKGPune, Maharashtra, India
Posted December 5, 2025
Full Time
About the Company
UKG is the Workforce Operating Platform that puts workforce understanding to work.
Job Description
UKG is seeking a Product Support Representative II to provide end-user support for UKG's Pro Workforce Management solution. The role involves resolving client issues, utilizing technical, analytical, and customer service skills. The ideal candidate will have excellent problem-solving skills, strong communication skills, and the ability to work in a fast-paced environment.
Requirements
- 1-3 years of customer service experience
- Experience with US Payroll/Time and Labor/HR is advantageous
- Demonstrated technical troubleshooting skills
- Ability to multitask and achieve goals in a fast-paced, metrics-driven environment
Benefits
- Flexible work hours
- Generous benefits package
- Opportunities for professional growth and development