Product Support Representative II
UKGPune, Maharashtra, India
Posted January 7, 2026
Full Time
About the Company
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched.
Job Description
At UKG, the work you do matters. We're a dynamic environment that pushes for better and celebrates wins along the way. As a Product Support Representative, you'll play a crucial role in resolving client issues, utilizing your technical, analytical, and customer service skills.
Requirements
- 1-3 years of customer service experience
- Experience with US Payroll/Time and Labor/HR is advantageous
- Demonstrated technical troubleshooting skills
- Ability to set and manage customer expectations effectively
- Strong collaboration and time management skills
- Experience handling sensitive situations professionally and thoroughly
Benefits
- Flexible work hours
- Benefits you can count on
- Team that succeeds together