Client Success Manager
Unboxed Training & TechnologyRichmond, Virginia, United States
Posted February 23, 2026
Full Time
About the Company
The company fosters teamwork across the organization.
Job Description
The Client Success Manager drives customer retention, expansion, and overall account growth for the company’s SaaS offerings.
Requirements
- Client Relationship Management & Retention
- Expansion & Revenue Growth
- Client Engagement & Value Realization
- Onboarding & Implementation
- Product Feedback & Advocacy
- Data Analysis & Reporting
Benefits
- Competitive salary and benefits
- Ample paid time off – 5 weeks PTO (pro-rated in 1st year), 6 paid holidays plus winter break between 12/26 and 1/1
- Dynamic and convenient office location – unlimited snacks, casual dress code, covered parking and gym on site
