Technical Account Manager

We are solving one of the hardest challenges in AI infrastructure today: enabling high-velocity iteration while maintaining seamless production-readiness for AI workloads at scale. The goal of the Technical Account Manager role is to be the primary liaison for our key customers, ensuring their successful adoption, implementation, and ongoing optimization of the Union Cloud platform and Flyte.

Requirements

• 5+ years of experience in a technical role such as Solutions Engineer, Technical Account Manager, Solutions Architect, or ML/Data Engineer within a B2B devtools or platforms
• At least design and architecture-level understanding of systems involving data processing, model training, serving, or monitoring
• Experience in MLOps/LLMOps, machine learning pipelines, and data orchestration tools
• Proficiency in Python, or genuine desire to learn

Benefits

• Excellent medical - We pay 100% of your premiums and 90% for your dependents
• Generous dental and vision plans- We pay 90% of the premiums for you and your dependents
• Meaningful equity in the form of options – all employees are owners here
• Unlimited time off + 12 company holidays
• 401K match - Union.ai matches 100% of contributions up to the first 3%, and 50% up to 5%
• 16 weeks paid parental leave for primary and secondary caregivers
• Flexible work schedule (some restrictions apply)
• Lunch provided onsite and well stocked kitchen with snacks and drinks