MS CRM System Analyst/Business Analyst

The MS CRM System Analyst/Business Analyst role involves leading projects, onboarding customers, and lending application support. This requires translating business needs into technical specifications, leading teams to implement and maintain the CRM application, and ensuring quality and compliance. The role also involves managing change requests, test planning, and deployment.

Requirements

• Bachelor's Degree in Computer Science, Engineering or similar domain
• More than 10 years of experience in system analyst role
• Good interpersonal and communication skills, both verbal and written
• Solid experience in functional requirement management and end to end requirement analysis
• Solid experience in business process modeling and functional design
• Experience with Scrum or similar agile development
• Experience with Microsoft Dynamics 365 Customization and Configuration