Housing Program Assistant

United Way of Weld County builds powerful partnerships to bring about lasting community-wide change. The Housing Program Assistant supports housing coordinators and other specialist roles at the Housing Navigation Center, providing low barrier access to housing centered services. The position requires regular direct services and careful documentation in the Homeless Management Information System (HMIS) to track guest progress, with the goal of securing permanent housing.

Requirements

• Utilize Housing First, trauma-informed care, person centered, and culturally competent principles when working with guests
• Greet guests when they enter the HNC day shelter, ensuring that they sign in and are assisted appropriately, making necessary and appropriate community and in-house referrals and appointments
• Answer phones and refer callers to appropriate in-house staff and/or community agencies, setting up appointments when necessary
• Enter daily services into HMIS
• Complete intakes and Current Living Situation assessments
• Perform routine administrative tasks
• De-escalate and mitigate any conflicts or concerns with guests
• Monitor and maintain the day shelter space to ensure proper utilization of services for guests
• Maintain the cleanliness, organization, and professionalism of the Housing Navigation Center
• Assist with regular HNC operations as needed, including occasional evening hours to assist guests at the overnight cold weather shelter, and potential weekend hours in the event of expanded day shelter coverage due to extreme weather

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance