Patient Access Representative - Weekends Only

The Patient Access Representative serves as the first point of contact for all patients and their families, supporting and interacting with patients, families, and health care providers.

Requirements

• High School Equivalent / GED
• 1+ years Customer Service
• Ability to juggle and prioritize multiple responsibilities and handle interruptions
• Strong organizational skills
• Problem-solving skills for scheduling conflicts, missing documentation and other issues
• Attention to detail to ensure all patient information is accurate and available
• Compassion to help patients and caregivers in difficult situations
• Understanding of the importance of confidentiality
• Basic knowledge of electronic health records and basic medical terminology