Technical Support Specialist

Unlayer is seeking a Technical Support Specialist to provide technical assistance to customers via email and chat, troubleshoot software issues, and support customer success with technical issues.

Requirements

• Serve as the primary point of contact for customers seeking technical assistance
• Diagnose and troubleshoot software issues
• Provide clear and concise instructions to customers
• Investigate customer escalations
• Collaborate with engineering and product teams
• Develop and maintain technical documentation

Benefits

• Competitive salary
• Benefits package
• Opportunities for growth and development