Customer Service, Flex Pay

Upgrade is a fintech company that helps customers access financial products. We're looking for a Customer Service Representative to work on our Flex Pay buy now pay later travel product.

Requirements

• 1+ years experience in customer support or customer retention role
• 6+ months of high volume call center experience
• Financial services and travel industry experience preferred

Benefits

• Great open office space
• Paid time off (PTO)
• Competitive 401(k) program
• Comprehensive benefits package: Medical, dental, vision, life insurance & disability
• Paid parking or platinum pass
• New Hire Training Program
• Wellness Incentive Program
• Kitchen fully stocked with snacks and beverage