Upgrade, Inc.

2+ years experience in financial services, working knowledge of FDCPA and FCRA, and exceptional organizational skills

3-5 years of experience in travel, fintech or a similar industry, strong project management skills, and strong communication skills

5+ years of management experience in collections, excellent time management and work prioritization skills, and ability to thrive in a dynamic environment

1+ years of customer support experience, 6+ months of call center experience, financial services experience preferred

3+ years of merchant risk experience, strong SQL skills, proficiency in Tableau, experience with predictive modeling and statistical analysis, and deep merchant risk knowledge

1-3 years of experience, advanced SQL and Python skills, and prior experience with servicing systems

4+ years of experience as a Contracts Manager, with a focus on privacy regulation (e.g., GLBA, CCPA, GDPR)

Strong SQL skills, critical thinking, customer-centric approach

10+ years of experience in banking or financial services operations, with at least 5 years leading deposit servicing, online banking operations, and/or contact center teams

1+ years of experience, attention to detail, excellent communication skills, and problem-solving skills