Manager, Vendor

Upgrade is a fintech company that helps customers access affordable and responsible financial products. We're looking for a Vendor Manager to join our team and help build a better financial future for millions of people.

Requirements

• Day to day management of SLA and KPI performance of agency partners
• Facilitate Debt Sale process across multiple buyers
• State by State analysis for auto collections and repossession
• Coordinate agency placements and develop effective controls
• Provide regular performance reporting to senior management
• Maintain policy and procedures, ensure accountability to established guidelines, establish new policy & procedures as business needs warrant
• Maintain up-to-date expertise and knowledge of collection laws, rules, regulations, and developments
• Conduct agency site visits for compliance and performance review
• Effective communication with outside companies

Benefits

• Paid time off
• 401k matching
• Retirement plan
• Healthiest employer by Phoenix Business Journal