Partner Success Manager (Contract)

Upgrade is looking for a Partner Success Manager to drive and own the partner integration pipeline. The successful candidate will have excellent understanding of integrations and implementation processes, strong project management skills, and strong communication skills.

Requirements

• 3-5 years' relevant experience in travel, travel technology or fintech industries
• 2-3 years' of experience in a client-facing implementation or integration role, preferably within a SaaS company or similar
• Partnered with external stakeholders in a project management, account management, or customer support capacity, fostering strong relationships
• Strong communication skills with the ability to facilitate meetings, present to all levels of the organization, deal with ambiguity and adapt to a fast-paced deadline-driven environment
• Methodical problem solving skills with a desire to continuously learn and improve the current structure
• Superior organizational and computer skills (Word, Excel, Powerpoint, G Suite, Atlassian)