Senior Customer Success Executive
UpholdLondon, England, United Kingdom
Posted December 2, 2025
Full Time
About the Company
We are a dynamic and rapidly growing Electronic Money Institution (EMI) with operations in the UK, and expanding to Europe, firstly in Portugal.
Job Description
We are seeking a dynamic and experienced Senior Customer Success Executive to join our team. In this role, you will be the primary point of contact for our clients, representing their interests within our business.
Requirements
- Client-Centric
- Strategic Thinker
- Leadership
- Communication
- Fintech Experience
- Experience in Account Management
- Project Management Skills
- Industry Knowledge
- Contract Management
Benefits
- Annual bonus program based on individual, team and company performance
- Home office stipend for a productive setup
- Generous PTO, healthcare, and employee assistance programs
- Engaging events and celebrations
- Well-stocked office kitchen with a foodie culture