Senior Manager, Software Engineering - Personalization and ML Enablement
UpstartUnited States
Posted November 18, 2025
180600 - 250000 USD year
Full Time
About the Company
Upstart is a digital-first AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
Job Description
Upstart is seeking a Senior Manager, Software Engineering - Personalization and ML Enablement to lead the creation of a new team and build ML-powered personalization models that adapt borrower experiences in real time. The role involves defining a technical roadmap, building a high-caliber team, and collaborating with cross-functional teams to ensure alignment with borrower and business outcomes.
Requirements
- 10+ years of software engineering experience
- 4+ years in people management roles
- Hands-on experience with ML systems, personalization engines, recommendation platforms, or experimentation infrastructure
- Deep technical understanding of machine learning fundamentals, data pipelines, and deploying models at scale
- Proven ability to hire and grow high-performing ML and engineering talent
- Strong strategic thinking and ability to connect engineering efforts to business and borrower outcomes
- Effective communication skills and a track record of cross-functional leadership
Benefits
- Medical
- Dental
- Vision
- 401k