Customer Success Manager — B2B SaaS

As a Customer Success Manager at Valdera, you will be instrumental in supporting our quickly growing global customer base. The Valdera Customer Success team is committed to helping customers adopt our platform and help streamline their procurement workflows.

Requirements

• 3+ years of relevant work experience in B2B SaaS Customer Success
• Track record owning relationships with senior stakeholders
• Experience using a mixture of low-touch and high-touch tactics
• Clear and thoughtful communicator with excellent verbal & written communication skills

Benefits

• Career growth opportunities
• Competitive total compensation
• Pre-IPO Equity (Stock Options) with a 4-year vest and a 1-year cliff
• 100% employer paid premiums for Medical, Dental and Vision coverage for employees
• 50% employer paid premiums on Medical insurance for Dependents
• Wellness Bonus for gym memberships, athletic equipment, massages, etc.
• Voluntary Short & Long-term Disability & Supplemental Life Insurance
• 401(k) with Traditional & ROTH investment options
• Generous Flexible PTO, Sick Leave, Parental Leave policies, & 11 company-paid holidays
• Free One Medical account for on-demand, virtual primary care appointments for employees who live in a covered area (medical insurance still applies)
• Free 3rd party Health Advocate
• Remote working opportunities
• Annual company trips in fun places with other potential opportunities to spend time in person together throughout the year