Operations Manager - Customer Success (W/M/D)
Valuedesk GmbHBielefeld, North Rhine-Westphalia, Germany
Posted September 18, 2025
Part Time
About the Company
Valuedesk GmbH is a comprehensive solution provider specializing in program optimization and efficiency improvements. They offer modules to analyze business needs, provide actionable recommendations, and implement complex programs through systematic coaching and software solutions. Valuedesk aims to enhance performance and financial outcomes while empowering employees for long-term success.
Job Description
The Operations Manager (m/f/d) will be the organizational backbone of the Customer Success team, ensuring smooth processes, timely task completion, and data-driven decisions. The role involves administrative and operational processes, reporting, KPI monitoring, and team development. The ideal candidate will be structured, systematic, and confident in their approach.
Requirements
- Completed sales or academic degree, ideally with connections to economics, communication, management, or similar fields
- At least 3 years experience in administrative work, office management, or operations, ideally in a digital environment
- Strong ability to work with numbers and a systematic approach to tasks
- Experience with CRM and project management tools
- Communication skills in German and English
- Comfortable with independent work and accountability
Benefits
- Hybrid work model
- Flexible working hours
- Freedom of choice for work equipment
- Mentoring and support
- Large-scale training program
- Employee recommendation program
- Competitive salary
- Company pension
- Traffic-friendly office
- DB-job ticket
- Business Bike Leasing
- Workation offer
