Lead, MECE Operations

Vancity is a member-owned credit union built on the principles of inclusion and social justice. As the Lead, MECE Operations, you will identify and implement opportunities to optimize MECE operations processes and practices, integrating decolonization, equity, and diversity thinking into policies and procedures.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field
• Minimum 5 years of experience in operations optimization, process improvement, business analysis, or a related discipline
• Strong understanding of fulfillment networks, operational risk, and service delivery models
• Experience fostering effective vendor management including skilled in reviewing vendor contracts, resolving issues, and building strong relationships with external parties.
• Proven track record of implementing procedures to track expenditures and maintain transparent vendor communications, resulting in improved cost control and reliable service delivery
• Experience applying equity, diversity, and inclusion principles to operational or organizational processes
• Proven ability to oversee and manage projects, influence outcomes, and consult effectively with cross-functional stakeholders
• Strong analytical, problem-solving, and critical-thinking skills
• Strong communication skills with the ability to build trust and credibility at all levels

Benefits

• Living Wage Employer
• Customizable Benefits
• Generous Vacation
• Extra Stat Holidays
• Immediate Health Coverage
• Defined Benefit Pension