Provider Engagement Manager

The Provider Engagement Manager is responsible for overall practice success, including provider satisfaction, engagement/adoption, and performance management. This role provides critical support to contracted practices in the assigned market and requires a passion for exceptional customer service and experience developing and maintaining relationships with C-suite, office staff, and providers in primary care practices, large health systems, and physician organizations.

Requirements

• Bachelor's degree
• Minimum of three years of provider account management or liaison/engagement experience
• Ability to actively engage and influence behavior on all levels, i.e. C-Suite, providers, office staff
• Demonstrated proficiency increasing provider engagement
• Excellent customer service and problem-solving skills
• Excellent presentation and communication skills (verbal and written) in both remote and in-person environments
• Keen attention to details; ability to follow verbal and non-verbal cues
• Ability to learn quickly, adapt and succeed in a fast-paced organization
• Ability to demonstrate a high degree of sound judgment and resiliency
• Ability to work independently in a remote environment
• Comfortable with ambiguity and pivoting to support changing market needs
• Excellent organizational skills with the ability to multi-task
• Up to 25% travel required

Benefits

• Competitive salary
• Bonus Potential
• 401k plans
• Room for growth and advancement
• Comprehensive Medical, Dental, and Vision insurance plans
• Tax-free Dependent Care Account
• Life insurance, short-term, and long-term disability
• Excellent PTO policy
• Great work-life balance environment
• Strong supportive teams