VIRTUAL BILLING ASSISTANT - CONTRACT/REMOTE. We are looking for a skilled Billing Assistant who is capable of managing the account and client relationship. You will be responsible for running your support seamlessly and efficiently to ensure client satisfaction.
Requirements
- Represent VaVa Virtual Assistants in a Positive & Professional Manner
- Demonstrate an exceptional work ethic and a positive attitude in all interactions
- Take Ownership of Client Satisfaction
- Provide high-quality administrative support to clients
- Effectively manage tasks, projects, and deadlines always to meet client expectations
- Maintain open communication with the client, external stakeholders, and the VaVa team
- Tracking billable and payable hours regularly
- Collecting, organizing, and fulfilling expenses and expense reports
- Searching each financial statement for any payment inconsistencies or errors
- Collaborating with clients or customers, vendors, and other team members to resolve billing errors
- Creating invoices and billing materials to be sent directly to a customer or client
- Inputting payment history, upcoming payment information, or other financial data into accounts
- Finding financial solutions for clients or customers who may need payment assistance
- Informing clients or customers of any missed or upcoming payment deadlines
- Calculating and tracking various company financial statements
Benefits
- Get to know the rest of the VaVa Team
- Opportunity to work with various clients and industries
- Regular calls with clients and other contractors
- Chance to reflect the company's mission, vision, and values