Customer Concierge
Vero NetworksTexas, United States
Posted September 5, 2025
Part Time
About the Company
Vero Fiber Networks specializes in constructing and managing high-speed fiber optic networks to deliver reliable Internet and data connectivity to schools, businesses, and homes. With a focus on superior performance and quality, the company offers robust solutions that enhance digital experiences for its diverse clientele.
Job Description
The Customer Concierge role at Vero Fiber involves assisting new customers with services like fiber internet setup and WiFi configuration, providing a smooth transition, and handling customer questions with empathy. This is a part-time position focused on providing excellent customer service and removing barriers to service activation.
Requirements
- Customer service experience (retail, hospitality, call center, or similar preferred)
- Strong interpersonal skills
- Excellent communication skills
- Basic WiFi setup understanding
- Problem-solving and empathy
- Reliable transportation
- Flexible schedule