Call Center Agent - MI- Full-Time - M-Th 11:30a - 8p with alternating Friday 8a-4:30p / Saturday 9a-1p

Call Center Agent – Grand Rapids, MI. In-Office and Remote day are required (not fully remote). Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities. If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit.

Requirements

• Make outbound calls encouraging current blood donors to schedule appointments
• Use computer systems to document information
• Provide friendly, professional service on every call
• Follow clear processes and training to support blood donor needs
• Work with a supervisor who’s invested in your success

Benefits

• Medical, dental, and vision plans
• Paid Time Off (PTO) and Holidays
• Short- and Long-term disability
• Life insurance
• 7% match dollar for dollar 401(k)
• Voluntary programs
• Discount programs