Call Center Agent - MI- Full-Time - M-Th 8a-4:30p and alternating Fri. 8a-4:30 p / Sat. 9a-1p

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories.

Requirements

• High School Diploma or GED
• 1-3 years customer service experience, preferably in a contact center environment
• Excellent verbal and written communication skills
• Ability to demonstrate sales techniques and overcome objections
• Good attention to detail and accurate data entry skills
• Results-oriented / collaborates with management to meet individual goals
• Ability to multi-task and proactively communicate progress/obstacles
• Ability to perform in a team-oriented environment
• Proficient computer skills (Microsoft Office) and ability to learn job-specific applications

Benefits

• Medical
• Dental
• Vision
• 401k matching 7%
• 18 Days of PTO
• 6 paid holidays
• Wellness Program
• Tuition Reimbursement