Customer Success Engineer - Brazil

We're building the engine that transforms vulnerability discovery into decisive, automated remediation. We're looking for a hardworking, smart, tech-savvy professional with a flair for IT and a passion for solving people’s problems. As a Customer Success Engineer, you'll be the face of the company to the customer and the customer’s representative to the company.

Requirements

• Experience with handling and troubleshooting enterprise IT environments (networks, system, security)
• 2-4 years of experience as a Customer success engineer, Solutions Architect, Technical Support Engineer or other technical-customer facing role for SaaS companies
• Highly organized and methodical, with the ability to manage, prioritize, and follow through on multiple technical support tickets simultaneously

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan