Customer Care Account Representative

The Customer Care Account Representative/Senior will provide professional and proper response to all inquiries received from internal and external customers, perform quote and order processing, and build relationships with customers to promote value-added products.

Requirements

• B.S. / B.A. degree preferred
• Minimum three years of customer service and/or Victaulic product knowledge
• Proficient in MS Office applications including Outlook, Word, Excel, and Power Point
• Proficient in Qlik View/Sense Applications
• Extraordinary attention to detail with strong organizational skills
• Excellent communication skills, patient, professional and courteous when faced with an adverse situation
• Project management and analytical skills a plus

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Holidays
• 401(k) matching
• Life insurance
• Disability insurance