Guest Service Supervisor

As the Guest Service Supervisor at Villa Haven, you will play a pivotal role in ensuring seamless guest experiences and maintaining high service standards.

Requirements

• Previous experience in a supervisory role within hospitality, preferably in a luxury resort setting.
• Strong leadership skills with the ability to motivate and mentor a diverse team.
• Excellent communication and interpersonal skills, with a customer-focused mindset.
• Proficiency in OPERA or other hotel management software and administrative tasks.
• Ability to handle guest complaints and resolve conflicts with professionalism.
• Fluency in English; additional languages are a plus.