Coordinator Admissions

VITAS is seeking a Coordinator for new referrals, handling phone, email, and fax inquiries to help patients find timely admission to end-of-life care. The role involves data entry, verifying benefits, communicating with internal and external stakeholders, and assisting in clinical support. A dedicated coordinator ensures efficient patient flow and supports the organization's mission.

Requirements

• Two or more years related experience in medical terminology and/or in a call center environment
• Ability to attain goals in a fast-paced, dynamic environment
• Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships
• Superior ability to effectively communicate at all levels of the customer interaction
• Working knowledge of computers and the ability to navigate within an automated systems and a variety of software packages
• Prior experience in working collaboratively with other functional leaders
• Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously
• Model positive behaviors focused on integrity, diversity, innovation, building relationships, customer focus, and teamwork
• Ability to work weekends and holidays as necessary

Benefits

• Competitive compensation
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) plan
• Cancer and/or critical illness benefit
• Tuition Reimbursement
• Paid Time Off
• Employee Assistance Program
• Legal Insurance
• Roadside Assistance
• Affinity Program